FAQ's

Keen to get started but need to know more? Find answers below.

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Anyone!

We can help anyone from as little to 1 user to those with 10,000+ users. From small companies looking to get their training and skills saved online to be simply managed or for large industry passport schemes or membership organisations collecting compliance and CPD.

Contact us or book a demo and we can show you how the system works and get you set up, small schemes can be sorted in a matter of days!

We can cater to all requirements and can be very flexible please get in contact and we can find what suits best.

Yes, we try to keep the system simple but flexible, but if there is something you really want to change then we can build to match your requirements at a very competitive price!! We want to be affordable!

You will get as much training required to help you get what you need from Skills+ and access to a dedicated support line.

Skills+ is part of Lantra – a UK awarding body established for over 20 years. In addition, our expertise comes from our understanding of the training and qualification industry.

You will use your email address and set a password to access your account. You can access your account from any device connected to the internet.

MS Office products, pdf, images, short videos, free text and links to content on the internet.

Anyone who is appointed by the organisation as a administrator or manager and appointed Skills+ staff.  If the scheme is part of a national standard, key stakeholders may view your information for audit purposes. If your scheme allows, a digital record can be produced for you to share with others (subject to permissions).

Skills+ can create a ‘non-editing role’ for managers or administrators.

There is an initial set up charge for a standard platform this includes:

  • Set up on our servers including licence fee to run the scheme on our secure separated platform*
  • Creation of your URL to access the Platform
  • Support on Set up/Training
  • Data import / migration**

After that, if the scheme requires specific developments, these will be quoted for as part of the set up costs.

* Bespoke developments are available at additional cost** Data imports are subject to a review of complexity and may accrue extra charges

Charging is by purchasing licenses per user per annum. Price per licence is based on the volume of users using the platform.  We will consider different charging models on request.

A user would need to be put the user into a ‘suspended’ mode to avoid being charged for them in the following year. The user will stay suspended as per the terms agreed with the scheme owners. Suspended user accounts can be reactivated at any time without any loss of data.

Scheme owners can also permanently delete a user account and all associated records, however there is no way to recover the account once deleted.

Yes, we can add a payment gateways enabling your users to create / renew accounts.

Yes, following a review of the data format, it is possible to import data into Skills+

Yes, a link could be added to a website. The link would take the users to the Skills+ homepage.