Dealership & Franchise
How can Skills+ help?
- Ensure that all staff understand and comply with brand standards.
- Identify gaps in the training of an individual.
- One place for all members to record their skills.
- Demonstrates the professionalism of your brand.
- Create a skills matrix.
Here's a typical scenario:
Skills+ enables us to:
As a recognised brand, we need to ensure that those representing our brand are fully trained and deliver excellent product delivery and customer service in line with brand standards. Whilst every organisation that supplies or sells our products and services works hard to to deliver the best customer experience, how do we know that everyone is at the standard our brand requires?
Each retailer, dealer or franchise will have their own training and development processes which they’ve invested in and works well for them. However, there are certain items that we as the Manufacturer or Distributor may require but don’t always know if it’s been achieved.
- Ensure all staff are achieving the required level of CPD hours.
- Identify gaps in skills, training or CPD.
- Keep staff well trained and well informed.
- Ensure health and safety standards are understood and met.
- Create a Skills Matrix by location or department